In her heart, everything was as clear as a mirror. The Shaw Family, a prestigious clan, saw Richard Shaw's parents become martyrs when he was young. The Shaw enterprise was supported single-handedly by the old lady until Richard grew up and accomplished many military feats in the Military District, sustaining this vast family business.
If such an old lady were kind-hearted, she would've been devoured by the prestigious families of the Imperial City and the Shaw family's collateral branches long ago. The fact that she's good solely to her made her seem kind.
As for Richard Shaw, although they had been apart for a while, this man was like a rock—stubborn and rigid, controlling a lot, but not with any disdain or resentment towards her. Crystal Landon felt happy every day she spent at the Shaw Mansion.
