Regarding the recent penalty on Yonghui Cloud Innovation, most netizens expressed that undisclosed charges are unreasonable and criticized the meal delivery platforms for also defaulting to charge packaging fees.
In response, Chen Yinjiang believes that companies have operating costs and, as long as they do not violate existing laws, may charge reasonable costs, with the key being allowing consumers to make choices.
Should it be refunded?
Currently, in the "YH Yonghui Life+" mini program's packaging fee section, a statement is presented in a second-level menu, stating that Yonghui Supermarket attaches great importance to the issue of "charging a 1 yuan packaging fee" and is urgently optimizing product packaging services and fee rules. They sincerely apologize for any inconvenience caused to consumers and the resulting public attention.
